1. SHIPPING & DELIVERY POLICY
3 Days Local and 7 Days pan-India Delivery
We offer a local (within Bangalore) “3 Days Delivery” and pan-India “7 Days Delivery” guarantee on most products bought on the site. The products ordered will be at your doorstep within 7 days
(Monday to Saturday), of your payment having been cleared. Our courier partner will keep the
product you have ordered at the destination only for next 48 hours of time in case of non-availability
of end customer..
- We charge nominal fee of Rs 49 for orders worth Rs 399(excluding COD charges) and below.
- The shipping charges will stay the same irrespective of the size of the order. Even if it costs us more
to ship your Order to you, we bear the extra cost.
- The total shipping charge for your Order will be displayed once you added the product in the cart.
- Octroi charges wherever applicable is prepaid and not to be borne by the customer.
- It is our endeavour to ship all items in your Order together; however this may not always be possible
due to product characteristics, or availability.
- In instances where customer places multiple orders within a day or two, we might combine orders
and ship them together.
- No Cash on delivery shipment will go to Kerala and Pondicherry due to state regulations.
- For Uttarakhand state, maximum order value of a single order should not cross Rs 4998/-
- For Jammu and Kashmir ,form 58 will be required if the product value is more than Rs 5000/-
- No surface shipment can be sent to Port Blair
- Order tracking is available with in thanha.com. The status will be displayed under “My order” field.
- Order tracking also available to check your order current status by providing order number# and
- You will receive SMS notification in each stage of your order processing.
- Our courier partners also will send SMS to you to provide you the transit and delivery tracking.
3. SHIPPING PARTNERS
We have a tie up with leading courier service providers in India.
Please e-mail us at email@example.com or call us at +91 8296609737/+91 9188308692 if you are looking for any clarifications on Shipping/delivery.